- Broadband connectivity in the palm of your hand
- Low-cost cloud services
- Increased engagement using tablets & smart phones
- Impactful communication through social media
This has created a perfect storm that is pushing around traditional segments. For example, Content Management is colliding with CRM, which in turn is colliding with Unified Communications. To top it all off, Social Media as a business platform is disrupting businesses that are based on a top-down communication model. All this is being fueled by venture capital funding of social media based companies, with large technology companies battling to acquire them at the first glimpse of what appears to be a winner. As a result, we see that maps are being redrawn around social media.
The interactive presentation below provides an overview of the latest ecosystem around Enterprise Communication, and is the first attempt to present where social media is establishing itself among well-known players. This presentation is a living document that enables you to make comments and help redraw the landscape instantly.